After months of work to make the necessary changes, we can now inform you that, as of January of this year, EQUILAB has been ISO 9001:2015 certified.
A quality management system (QMS) is a great tool that will help us plan, organize, and execute actions that will promote continuous company improvement.
The standard focuses not only on ensuring that a company provides compliant products and services, but also on demonstrating the organization’s commitment to meeting customer requirements.
Commercial success and continuous organizational improvement ensure customer satisfaction. And this is something we care deeply about.
Therefore, we will continue working to maintain our certification, with customer satisfaction being one of our priority objectives.